Garden assistant prototype
Value proposition & proof of concept
Working for a large global DIY retail company, this was a 2-week sprint objective to create a working prototype: a service of value via a chat-bot channel. The result is a blue sky proposition working prototype with 2 journey flows to test for desirability and feasibility.
Role: Product strategy and design. I worked with a developer to build it out. There were just the 2 of us on this project.
Approach: No brief, no user frictions and no time for user formative research. I decided to solve my own personal DIY problem, giving me access to experience and insights all be it from 1 perspective. As I developed the idea my colleague investigated the build. We decided to collaborate once I had user journeys in place.
The problem
A failed gardening project: a roof terrace container garden. It’s proved a difficult and costly 8 year project with plants perishing to over exposure and the higher maintenance of containers.
Kick off session
I borrowed 4 colleagues for a 30 minute kick-off session to discuss my thinking. It was good to bounce off others and board up a quick plan for the next 2 weeks.
Lean persona
A quick lean persona as a starting point for empathy and insights (based on myself!).
Ideate & Story mapping
Using wall space to capture desk research and ideas,I then moved into story mapping features and functions as an end-to-end experience. I could then explore what to design as detailed user journeys.
Product story deck
Details of product strategy were quickly captured in a keynote, easy for anyone to pick up and understand the product.
Experience Architecture
2 user journey flows designed to build, illustrating various features and benefits of the product. In this case, push notifications, personalisation of tasks and product purchase integration.
Prototype screen grabs
